Completed Under The Polaris Group

Outer Banks, North Carolina (As Subcontractor)

Mercy Medical Center, Cedar Rapids, Iowa

Projected Completed March, 2002

Project Highlights:  EMS System Design Analysis, Demand Analysis, Posting Plan Development & Data Mining & Benchmarking

Cape Fear Valley Health System, Cumberland County, North Carolina

Project Completed August, 2003

Project Highlights:  EMS System Design Analysis

Department of Health, EMS Administration, Monterey County, California

Project Completed July 2004

Project Highlights:  EMS System Design Analysis, Demand Analysis, Data Mining & Benchmarking, Service Area Design, On Site Needs Assessment

City of Scottsdale, Arizona

Project Completed April 2005

Project Highlights:  EMS Design Analysis

City of Cheyenne & The Cheyenne Fire Department,  Wyoming

Project Completed

Project Highlights:  EMS System Design Analysis, Audit of Contractor's Performance, Demand Analysis, Data Mining & Benchmarking, Service Area Design, 9-1-1 PSAP Review

Completed Under Health Analytics

Mesa, Arizona (As Subcontractor)

Seattle Fire Department, Seattle, Washington

Project Competed May 2003

Project Highlights:  EMS System Analysis, Demand Analysis, Strategic Planning, Cardiac Arrest, Response Time Review

Completed Under Sierra Medical Services Alliance (SEMSA)

Grady EMS, Atlanta, Georgia

Project Competed April 2008

Project Highlights:  Study of the effectiveness of the city's 9-1-1 system from an EMS perspective and an assessment of the needs for EMS call-taking by Grady EMS.

Riggs Ambulance Service (RAS), Merced, California

June 2007 - Present
Project Highlights:  Operational Analysis & Re-engineering Recommendations, System Status Management Education of Workforce, Budgeting Analysis, Pro Forma Modeling of System Design Changes, Design of New Field Schedules & Posting Plans, Mentoring of Supervisor, Management & Executive Staff, Profitability Improvement Consulting & Planning, Headcount Management

Washko & Associates Direct Consulting Projects & Clients

Metropolitan Ambulance Service Trust (MAST), Kansas City, Kansas

May 2003 to October 2005

Project Highlights:  Operational Analysis & Re-engineering Recommendations for Authority Takeover of Contractor, System Status Management Education, Design and Deployment of Automated Reporting Systems, Budgeting Analysis, Design of New Field Schedules & Posting Plans, Audit of Prior Contractor’s Performance, Mentoring of Executive and Management Staff

North Shore – Long Island Jewish Healthcare System, Long Island, New York 

April 2004 to November 2010

Project Highlights:  EMS System Design Analysis & Re-engineering Recommendations, Conversion of Tiered ALS/BLS System to all ALS, System Status Management Education of Workforce, Design and Deployment of Automated Reporting Systems, Project Management over Implemented Recommendations, Budgeting, Systems Engineering of new Supply and Logistics Systems, Design of New Field Schedule and Posting Plan, Mentoring of Executive Staff

Paramedics Plus - Sunstar, Pinellas County, Florida

Paramedics Plus - EMSA, Tulsa, Oklahoma

March 2005 to Present

Project Highlights:  Operational Analysis & Re-engineering Recommendations, System Status Management Education of Workforce, Budgeting Analysis, Pro Forma Modeling of System Design Changes, Design of New Field Schedules & Posting Plans, Mentoring of Supervisor, Management & Executive Staff, Profitability Improvement Consulting & Planning, Headcount Management

Paramedics Plus, Tyler, TX
May 2005 to Present
Project Highlights:  RFP Response / Acquisition Team member

MedStar, Fort Worth, Texas

May 2005 to October 2005

Project Highlights:  Operational Analysis & Re-engineering Recommendations for Authority Takeover of Contractor, EMS System Design Analysis & Re-engineering Recommendations, Pro Forma Modeling of EMS System Design Changes, System Status Management Education of Workforce, Capital Budget Planning, Headcount Management, Organizational Design Consulting, Design of New Field Schedules & Posting Plans, Mentoring of Management & Executive Staff

Regional Emergency Medical Services Authority (REMSA), Reno, Nevada

June 2005 to October 2005 

Project Highlights:  Operational Analysis & Re-engineering Recommendations, System Status Management Education of Workforce, Organizational Design Consulting, Design and Deployment of Automated Reporting Systems,  CAD Hierarchy Redesign Consulting, Capital Budget Planning, Design of New Field Schedule and Posting Plan, Mentoring of Management and Executive Staff of Contractor

Rural Metro Corporation

June 2005 to October 2005

Project Highlights:  Assist with multiple RFP responses for HPEMS contracts.  Includes pro forma deployment and financial modeling, what if scenario testing, schedule and deployment plan development, competitor response analysis

Jersey City EMS, Jersey City, New Jersey

June 2005 to November 2010

Project Highlights:  Operational Analysis & Re-engineering Recommendations, System Status Management Education of Workforce, Organizational Design Consulting, Design and Deployment of Automated Reporting Systems, Design of New Field Schedule and Posting Plan, Mentoring of Management and Executive Staff

Zoll Data System, Denver, Colorado

October 2005 to September 2006
Project Highlights:  Education of sales and engineering teams on System Status Management and High Performance EMS, development of white paper for Resource Planner product, R & D design input on new product lines, client education on Resource Planner and custom analysis / consulting for business improvement

See the white paper developed from our education and consulting project

San Diego Medical Services Enterprise (SDMSE), San Diego, California

September 2006 to December 2006

Project Highlights:  Demand analysis development including Average Peak and Demand Consumption analysis, Task time analysis and supply to demand analysis of existing resources.

Cetronia Ambulance Corps, Allentown, Pennsylvania

January 2007 to December 2008
Project Highlights:  EMS System Design Analysis & Re-engineering Recommendations, System Status Management Education of Workforce, Design and Deployment of Automated Reporting Systems, Project Management over Implemented Recommendations, Budgeting, Design of New Field Schedule and Posting Plan, Mentoring of Executive Staff

Wake County EMS, Raleigh, North Carolina

May 2007

Project Highlights:  System Status Plan Build

Life EMS, Grand Rapids, Michigan

June 2007 to Present

Project Highlights:  EMS System Design Analysis & Re-engineering Recommendations, System Status Management Education of Workforce, Design and Deployment of Automated Reporting Systems, Project Management over Implemented Recommendations, Budgeting, Design of New Field Schedule and Posting Plan, Mentoring of Executive Staff.  Billing and collections systems design analysis and re-engineering assessment

East Texas Medical Center EMS (ETMC), Tyler, TX
January 2008
Project Highlights:  EMS Deployment Plan analysis and Redesign, Demand Analysis, Schedule Redesign

0-3-3 Emergency Medical Services, Tbilisi, Republic of Georgia (Former Soviet Union)
In Conjunction with Emory University, Atlanta, GA and USAID
October 2008 to December 2008
Project Highlights:  Pro Bono Comprehensive EMS Systems Review, Demand Analysis, Peak Load Staffing Recommendations, CAD and Technology Systems Review and Recommendations, 0-3-3 Systems Review and EMD Recommendations, Training and Clinical Review and Recommendations

Community Care Ambulance Network, Ashtabula, OH
December 2008 to Present

Project Highlights:  EMS System Design Analysis & Re-engineering Recommendations, System Status Management Education of Workforce, Design and Deployment of Automated Reporting Systems, Project Management over Implemented Recommendations, Budgeting, Design of New Field Schedule and Posting Plan, Mentoring of Executive Staff

University of Maryland (UMBC) - Emergency Health Services Dept, Baltimore, MD
March 2009 to present
Project Highlights:  Pro Bono Development and Training of Professor and Students on Peak-load Staffing Tool for Graduate and Undergraduate EMS Management Program Use

Regional Emergency Medical Services Authority (REMSA), Reno, NV
March 2009

Project Highlights:  Regional hospital diversion and off-load delay root cause assessment and recommendations for resolution

SeniorCare EMS, Bronx, NY
June 2009 to November 2010

Project Highlights:  EMS System Design Analysis & Re-engineering Recommendations, System Status Management Education of Workforce, Design and Deployment of Automated Reporting Systems, Project Management over Implemented Recommendations, Budgeting, Design of New Field Schedule and Posting Plan, Mentoring of Executive Staff

Paramedics Plus - Three Rivers Ambulance Authority (TRAA), Fort Wayne, IN
July 2009 to Present
Project Highlights:  EMS System Design Analysis & Reengineering Recommendations, System Status Management Education of Workforce, Update of Automated Reporting Systems, Project Management over Implemented Recommendations, Design of New Field Schedule and Posting Plan, Mentoring of Executive Staff

East Texas Medical Center EMS (ETMC), Tyler, TX
October 2009 to December 2009
Project Highlights:  Communications center staffing, technology and layout redesign recommendations.  Data reporting systems recommendations and review.  Technology training and data capture accuracy assessment

Regional Emergency Medical Services Authority (REMSA), Reno, NV
November 2009
Project Highlights:  Billing and collections systems design analysis, re-engineering assessment and Sansio ePCR automated billing and coding systems audit